Hardware Warranty
General Terms:
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No returns under any circumstances will be accepted after a period of
2 weeks after the customer has commenced using the goods and then been deemed
to have accepted the goods in full working order
The Hardware-Warranty covers only hardware, not software and any
changes to the software-configuration that may directly affect the hardware,
like changing motherboard-monitoring software settings, changing the Windows
power-scheme or over-clocking will invalidate the hardware warranty
The Hardware-Warranty covers replacement of components of the PC that are
faulty due to a manufacturing defect and not computer misuse
(a particularly common example that would be deemed as misuse, where there
is no original defect, is where computer users break the fragile pins in
a USB-socket on the front, side or rear of the PC, or subject the PC to
sudden impact from cleaners or where the base-unit is under a cramped desk
and gets bashed into etc) - under any circumstances deemed as misuse, Working-PC
will not be obligated to carry out a repair under warranty
As you would expect, opening the PC-case or carrying out any hardware-upgrade
will also invalidate the warranty with immediate effect
TWO Year Warranty:
Our minimum two year hardware warranty, supplied FREE with a PC, will include
the cost of hardware components proven to be faulty as qualified in the
above general terms and all time needed to carry out replacement, provided
free of charge for the whole two years
THREE Year Warranty:
The three year hardware warranty supplied FREE with with selected PC models
will be subject to the following conditions:
1) Hardware components proven to be faulty as qualified in the above general
terms and all time needed to carry out replacement, will be provided free
of charge for a period of TWO YEARS
2) In the THIRD YEAR, only the TIME required will be provided free of charge
FIVE Year Warranty:
The five year hardware warranty supplied FREE with selected PC models will
be subject to the following conditions:
1) Hardware components proven to be faulty as qualified in the above general
terms and all time needed to carry out replacement, will be provided free
of charge for a period of THREE YEARS
2) In the FOURTH and FIFTH YEAR, only the TIME required will be provided
free
3) If a PC-Service has not been carried out by Working-PC during the first
THREE YEARS, then the last TWO YEARS of the warranty will be considered
void